Start a project

Terms and Conditions

Last updated: 8 August 2026

These Terms and Conditions (“Terms”) govern access to and use of the website www.hype.ro (the “Site”) and the professional services offered by Hype Media System (“Hype”, “we”, “us”, or “our”). By using the Site or engaging our services, you agree to these Terms.

1. Parties and operator identity

The Site and related services are operated by:

Where a written proposal, statement of work, or service agreement names a contracting entity, trade register number, or fiscal identification code (CUI), those details prevail for that engagement.

2. Scope of services

Hype is a Bucharest digital agency. Depending on the engagement, our services may include:

  • Custom software design and development
  • Ecommerce platforms, integrations, and related technical delivery
  • Paid media planning, buying, and performance measurement
  • Related consulting, strategy, and support services

The Site is informational and may also be used to request contact or proposals. Specific deliverables, timelines, fees, and acceptance criteria are set out in quotes, proposals, statements of work, or written agreements between Hype and the client.

3. Website use

You may use the Site for lawful purposes only. You must not:

  • Attempt to disrupt, probe, or compromise the Site or related systems
  • Misrepresent your identity or affiliation when contacting us
  • Use the Site to send spam, malware, or unlawful content
  • Copy or scrape Site content for commercial reuse without our prior written consent, except as permitted by law

We may suspend or restrict access to the Site if we reasonably believe these Terms have been breached.

4. Contract formation, quotes, and fees

Information on the Site does not constitute a binding offer. A contract for services is formed when:

  • We issue a written quote, proposal, or statement of work; and
  • You accept it in writing (including email); or
  • You and Hype sign a service agreement covering the same scope

Unless otherwise stated in writing:

  • Quotes are valid for the period indicated (or 30 days if none is stated)
  • Fees, payment schedule, and any media budgets are as set out in the accepted quote or agreement
  • Media spend paid to third-party platforms (for example Google Ads) is typically billed separately from Hype’s fees and remains the client’s responsibility unless otherwise agreed
  • Late payment may suspend delivery until amounts due are settled

Changes to scope after acceptance may require a revised quote or change order.

5. Client responsibilities

Where relevant to the engagement, you agree to:

  • Provide timely access to accounts, materials, brand assets, and decision-makers
  • Ensure you have the rights to content, data, and credentials you supply
  • Review and approve deliverables within agreed timeframes
  • Comply with applicable advertising, consumer, and platform policies for campaigns you ask us to run
  • Keep login credentials secure and notify us promptly of suspected unauthorized access related to the project

6. Intellectual property

Unless otherwise agreed in writing:

  • Pre-existing materials, tools, frameworks, know-how, and methodologies of Hype remain Hype’s property
  • Upon full payment of amounts due for the relevant phase or project, ownership of custom deliverables created specifically for you under the engagement transfers to you, excluding Hype’s pre-existing materials and any third-party components licensed separately
  • Third-party software, fonts, stock assets, open-source libraries, and platform accounts remain subject to their own licences and terms
  • You grant Hype a limited licence to use your trademarks and materials solely to perform the services
  • Unless you object in writing, Hype may reference the engagement (client name and high-level description) in portfolios and marketing

7. Acceptable use of services and deliverables

You must not use our services or deliverables for unlawful, fraudulent, or infringing purposes. You remain responsible for the legality of your products, offers, claims, and customer-facing content. If we reasonably believe continued work would violate law or platform rules, we may pause or terminate the affected services after notice where practicable.

8. Warranties and limitation of liability

We provide the Site and professional services with reasonable skill and care. Except as required by mandatory law, the Site is provided “as available”, and we do not warrant uninterrupted or error-free operation.

To the fullest extent permitted by applicable Romanian and EU law:

  • Hype is not liable for indirect, incidental, special, or consequential damages, or loss of profits, revenue, data, or goodwill, arising from use of the Site or from services, except in cases of wilful misconduct or gross negligence where such exclusion is not allowed
  • For B2B engagements, Hype’s aggregate liability arising out of a given project is limited to the fees paid to Hype for that project in the twelve (12) months preceding the claim (excluding pass-through media spend), unless a different cap is agreed in writing
  • Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under Romanian law

Third-party platforms, hosting providers, and tools outside our control may affect availability and results; we are not responsible for outages, policy changes, or account actions by those providers except where caused by our proven breach of agreed obligations.

9. Consumers and businesses

Our services are primarily offered to businesses (B2B). If you are a consumer under Romanian and EU consumer law, mandatory consumer protections apply and prevail over any conflicting contractual term to the extent required by law. Website visitors who merely browse the Site without purchasing consumer services are subject to these Terms as Site users.

10. Confidentiality

Each party shall keep confidential non-public information received from the other in connection with an engagement and use it only to perform that engagement, except where disclosure is required by law or the information is already public through no fault of the receiving party.

11. Personal data (GDPR)

Processing of personal data in connection with the Site and our services is governed by our Privacy Policy.

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR)
  • Romanian Law no. 190/2018 on measures implementing the GDPR
  • Other applicable Romanian and EU data-protection rules

The supervisory authority in Romania is the National Supervisory Authority for Personal Data Processing (ANSPDCP). Data subjects have rights including access, rectification, erasure, restriction, portability, and objection, as described in the Privacy Policy. For privacy requests, contact contact@hype.ro.

12. Third-party links

The Site may link to third-party websites or services we do not control. We are not responsible for their content, policies, or practices. Review their terms and privacy notices before use.

13. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page will change when we do. Material changes will be published on this page. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms for Site use. For active service contracts, changes to commercial terms require mutual written agreement unless the contract states otherwise.

14. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules that would refer to another jurisdiction.

Subject to mandatory consumer venue rules (if applicable), the competent courts of Bucharest, Romania, have jurisdiction over disputes arising out of or relating to these Terms, the Site, or our services.

15. Contact

Questions about these Terms: